Terms and Conditions

EMINENCE EVENTS PTE. LTD. (“Chug”, “we”, “us” and terms of similar meaning) provides this website (this site and any applications or other software provided by Chug, for use with the site or otherwise, collectively, the “Site”) to you subject to these terms of use (these “Terms”). In these Terms we describe users of the Site, whether registered or not, as “Users”.
  2. If you do not agree to the Terms and Conditions, you must not access or otherwise use the Site. By using the Site following any modifications to the Terms and Conditions, you agree to be bound by any such modifications to the Terms and Conditions.
  3. We encourage you to drink responsibly. If you choose to enjoy alcoholic beverages, you should not drink and drive.
  4. Membership
  5. This Site is intended only for the use and enjoyment of persons who are 18 years of age or older. You must be 18 years of age or older to access or otherwise use this Site and must provide photo identification upon request to verify your age. Persons under 18 years of age are prohibited from using this Site in any way.
  6. You agree to use this Site for personal purposes and not for commercial purposes. You agree to have no more than one account and to not sell, trade or transfer that account to any other person. You agree to comply with these Terms and Conditions and all applicable law or regulations of the jurisdiction in which you reside and may be subject. You agree that you will not interfere with or disrupt the Site or any of the services provided by Chug and that you will not access Chug by any other means other than through the interface provided.
  7. In order to access certain products or services, you may be required to provide information about yourself as part of the registration process or as part of your continued use of the Site. You agree that any registration information you give to Chug will always be accurate, correct, up to date and that you have the legal right to use or provide that information.
  8. You agree that you will not reproduce, copy, sell, barter, or trade any information you access on Chug.
  9. You agree that you are solely and personally responsible for any breach of your obligations under the Terms and Conditions and for the consequences of such breach, including any loss or damage Chug may suffer. You also agree that Chug has no responsibility to you or to any third party for your breach of the Terms and Conditions and for the consequences of such breach.
  10. Chug does not permit copyright infringing activities and reserves the right to terminate access to the Site and remove all content submitted by any persons who are found to be infringers. Any suspected fraudulent, abusive, or illegal activity that may be grounds for termination of your use of the Site may be referred to appropriate law enforcement authorities. These remedies are in addition to any other remedies Chug may have at law or in equity.
  11. Passwords, Privacy and Security
  12. You agree that we are not liable for any damages or losses caused by someone using your account without your permission. However, if we suffer any damage due to any unauthorized use of your account, you may be liable.
  13. By using this Site, you represent you are qualified and authorized to use this Site under the account registered.
  14. You acknowledge and agree that you are responsible for maintaining the accuracy, confidentiality, and privacy of your account information. Accordingly, you agree to be solely and personally responsible and liable for any and all activities that occur under your account. If you become aware of any unauthorized use of account information, you agree to notify us immediately at cheers@getchug.com.
  15. You acknowledge that you have read, understood and will comply with the terms of our privacy policy and these Terms and Conditions.
  16. Billing
  17. At present Chug offers subscription of our services starting at $14.90 per month, and $149.00 per year. We reserve the right to adjust pricing at any time. Any price changes to your membership will take effect on your next billing cycle upon notice communicated through an update on the Site or any other means deemed appropriate by Chug staff.
  18. Your credit card information is processed and securely stored by our partner Braintree (the “Payment Processor”), one of the leading companies in mobile app payment processing. Chug does not store any of your credit card information. The processing of payments is subject to the terms, conditions and privacy policies of the Payment Processor in addition to the Terms here.
  19. By signing up and purchasing your Chug membership (“Membership”), you authorize us to charge you for your initial membership period and a recurring monthly or annual membership fee at the then current rate, which may update from time to time. You also authorize us to charge you any other fees you may incur in connection with your use of the Site. Your first Membership cycle, less any special discounts will be billed immediately at the time of purchase. Your Membership will automatically renew each month or year and you will be billed on the same date each month. We reserve the right to update the timing and date of our billing, and if we do, appropriate billing adjustments shall be applied to your account. In the case if you upgrade from a monthly to an annual Membership, your new effectively billing date will start immediately upon the purchase of the upgraded Membership, with a credit adjustment automatically applied to your new purchase amount towards any remaining days from the original monthly Membership period.
  20. In general Membership fees or any other fees are non-refundable. Membership purchases are contracted for the full length of the entire term, whether one month, multiple months, or one year at a time, and members are responsible for payment of the entire contracted amount upfront prior to using of any Chug services in such paid period. From time to time, at Chug staff’s sole discretion we may choose to provide a refund or discount towards current paid period, however, such decisions do not entitle you or any other person to any future discounts or refunds in the future for similar instances.
  21. You may update your payment method or cancel your account under “Plans and Billing” in the main in-App menu. Following any cancellation you will continue to have access to your Membership through to the end of your current prepaid billing period. DELETING THE CHUG APP FROM YOUR MOBILE DEVICE DOES NOT CONSTITUTE A REQUEST FOR ACCOUNT CANCELLATION. You nonetheless will remain responsible for any uncollected amounts and authorize us to continue billing you through the Payment Processor. If we cannot charge your account, we reserve the right to immediately terminate your membership and access to our Site or any portion thereof.
  22. Marketing Services
  23. Chug provides a marketing service, and a marketing service only, to our venue partners (“Venues” or a “Venue”), by referring qualified Chug members to discover and pay for products and services at these Venues. Chug is a private membership organisation and your membership purchase is simply for the acknowledgement to be a Chug member and ability to use our Site. At no time are you buying any alcoholic beverage from Chug. Membership privileges include but not limited to access to exclusive lifestyle content, invitation to special events, ability to purchase limited edition merchandise from Chug and its partners, and more.
  24. Membership Organisation
  25. Chug is a private membership organisation and your Membership purchase is a privilege and not a guarantee. Chug reserves the right to terminate your Membership with or without cause at any time. Your use of the Site and Chug services is subject to you following all Membership rules and acceptable behaviour and conduct, as well as all applicable laws and regulations. Having a Membership or access to the Site does not guarantee you entry or service at Venues at all times. Venues may refuse entrance or service if they determine at their sole discretion that you violate their code of conduct or display unacceptable behaviour in any way. By using the Site, you agree:
    • To comply with Singapore laws and regulation;
    • Not to use the Site or Chug services at Venues if you are under 18;
    • Not to maintain more than One (1) account per person;
    • Not to access the Site or Chug services using a 3rd party membership account;
    • Not to use the Site for illegal purposes;
    • Not to commit any acts of infringement on the Site;
    • Not to use the Site to engage in any commercial activities;
    • Not to copy any content for republication in print or online;
    • Not to create disruption or interfere with another person’s use and enjoyment of the Site;
    • Not to upload or transit viruses or other harmful files that disrupt or violate the security of the Site or any Chug services.
  26. Notifications
  27. Chug may use SMS text messages, mobile notifications or in-app messages to communicate or broadcast any notifications to the User. Chug may contact the User via mobile phone regarding his account, for reasons including, without limitation, service recovery, customer complaints and gathering feedback.
  28. Participation in Advertising Campaigns
  29. When the User uses Chug to broadcast or transmit any information pertaining to an item or a Merchant to his own contacts, he is technically and legally participating in this advertising campaign to promote the item in question. Chug does not accept any responsibility or liability for any messages or communications sent between Users, and does not make any representations or warranties pertaining to the accuracy of any messages or communications between Users.
  30. Intellectual Property Rights
  31. The Site or App is owned and operated by Chug. The visual interfaces, graphics, design, compilation, information, computer code, products, software (including any downloadable software), services, and all other elements of the Site or App provided by Chug (“Materials”) are protected by The Republic of Singapore copyright, trade dress, patent, and trademark laws, international conventions, and all other relevant intellectual property and proprietary rights, and applicable laws. Except for any content uploaded by you, all Materials contained on the Site or App are the copyrighted property of Chug or its subsidiaries or affiliated companies and/or third-party licensors. All trademarks, service marks, and trade names are proprietary to Chug or its affiliates and/or third-party licensors. Except as expressly authorized by Chug, you agree not to sell, license, distribute, copy, modify, publicly perform or display, transmit, publish, edit, adapt, create derivative works from, or otherwise make unauthorized use of the Materials.
  32. Limitation of Liability
  33. Chug makes no representations or warranties pertaining to any level of service or satisfaction, and cannot guarantee that the User will be satisfied with the services being provided. In the event that any circumstances should arise to the effect of Chug not being able to operate normally, including but not limited to technical problems and server overloads, Chug accepts no liability for any inconvenience, loss or damage suffered by the User or any other third party. Chug will make reasonable efforts to deal with the cause(s) of frustration, but do not provide any guarantees pertaining to its ability to resolve them completely within any specific timeframe. The directors, shareholders, management, employees, representatives, affiliates and agents shall not be personally held liable for any inconvenience, loss or damage suffered by any User or third party as a result of Chug not being able to operate normally.
  34. Jurisdiction
  35. The applicable law relied upon in the formation, interpretation and operation of this Agreement shall at all times be the laws of the Republic of Singapore. All disputes arising out of the operation of this Agreement shall be adjudicated by the competent courts of the Republic of Singapore. In the event that any term or condition contained within this Agreement shall come into conflict with the laws of the Republic of Singapore, the term(s) and condition(s) in question shall be re-interpreted in accordance with the applicable laws of the Republic of Singapore, and shall not in any way affect the operation, legality and enforceability of the remainder of this Agreement.

Contact Us

  • +65 9151 5867